Legal Information

399b Privacy Policy — We Are Committed to Protecting Your Data

We are fully transparent about how your personal data is collected, used, and protected at 399b. This privacy policy clearly states what we do and what we do not do.

Last updated: January 1, 2026
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Key Policy Sections
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Key Points of Our Privacy Policy

Here's a quick overview of how 399b protects your information.

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Encryption
Connection secured with SSL

All data exchanged between you and 399b servers is protected by 256-bit SSL encryption. No third party can read this information.

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No Data Sales
Your data is never sold

399b never sells your personal information to third parties. Your name, phone number, and transaction details are never shared with advertisers.

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Transparency
Fully Transparent Data Use

What data we collect, why we collect it, and how long we retain it — all of this is clearly set out in this policy. There are no hidden details.

Your Control
Your Rights Over Your Data

You can request to view, correct, or delete your data at any time. We will respond promptly.

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Cookies
Your Consent to Cookie Use

399b uses cookies solely to improve our services and understand how users interact with the platform. You can manage your cookie preferences at any time through your browser settings.

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Security
Advanced Security Infrastructure

399b servers operate to the highest security standards. Regular security audits and updates ensure your information stays protected.

1

What Data We Collect

We collect certain necessary information when you register and use the 399b platform. This privacy policy clearly outlines what data is collected and why. Our goal is to provide you with the best possible service — and we only collect what is strictly needed to do that.

We collect primarily three types of information:

Data Type Example Collection Time
Identifying Information Full name, date of birth, national ID number At registration
Contact Information Email address, phone number At registration
Financial Information Mobile banking number, transaction history During deposit/withdrawal
Technical Information IP address, device type, browser information On every visit
Usage Data Betting history, preferred games, session duration While using the platform
Good to know: We never store your mobile banking PIN, password, or full bank account number. Keep this information completely secure and do not share it with anyone.
2

Purpose & Use of Data Collection

399b uses your data only for specific, legitimate purposes. We believe every user deserves to fully understand how their data is used. Below is a detailed breakdown of why we use your information:

  • Account Management: Your information is used to create, verify, and manage your account.
  • Service Delivery: To provide betting, gaming, lottery, and other services effectively.
  • Financial Transactions: To process deposits and withdrawals.
  • Identity Verification (KYC): To meet legal obligations related to fraud prevention and anti-money laundering.
  • Customer Support: To address your complaints or questions accurately.
  • Service Improvement: To analyze usage patterns and improve the quality of 399b's services.
  • Security: To detect unusual activity and keep your account secure.
  • Promotional Communications: To keep you informed about bonuses and offers, subject to your consent.

Your information is never used beyond the stated purposes. Should we ever need to use it for a new purpose in the future, you will be notified in advance and your consent will be obtained where required.

3

Data Sharing Policy

399b never sells your personal data to third parties. This is a fundamental part of our core values. However, in certain specific circumstances, a limited amount of information may be shared:

  • Payment Partners: Only the information required to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
  • Legal Obligation: Data may be disclosed under a court order or at the direction of a government regulatory authority.
  • Fraud Prevention: We may cooperate with law enforcement agencies to prevent fraud or illegal activity.
  • Technology Service Providers: Limited information is shared with technology partners handling server hosting and cybersecurity, and they are bound by strict confidentiality agreements.
Important: Your information is never shared for any reason beyond those listed above. It is never disclosed to advertisers, data brokers, or unrelated third parties.
4

Cookies & Tracking Technologies

Cookies are used on the 399b website to make your experience smoother and more personalized. Cookies are small text files stored in your browser. The types of cookies we use:

  • Essential Cookies: For maintaining login sessions and core site functionality. Without these, the site will not work properly.
  • Performance Cookies: To understand which parts of the site are used most. This helps us improve our services.
  • Preference Cookies: To remember your language preferences, theme settings, and other personalized configurations.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain site functionality.

Tips: To manage cookies in Google Chrome, go to Settings → Privacy and Security → Cookies and other site data. In Firefox, you can control cookies from Options → Privacy & Security.
5

Data Retention Period

399b does not retain any data longer than necessary. Each type of data has a defined retention period:

Data Type Retention Period Reason
Account Information For the duration of account activity Service Delivery
Financial transaction records 5 years Legal Obligations
KYC Documents 5 years Regulatory Authority Directives
Customer Support Contact 2 years Dispute Resolution
Technical Logs 90 days Security Monitoring
Marketing Data Until consent is withdrawn Promotional Communications

Once the retention period expires, or if you request deletion (and there is no legal obligation to retain it), that data will be permanently deleted from our systems.

6

Your Rights

You have specific rights regarding your personal data at 399b. We respect these rights and make every effort to respond to any request you submit. Your rights are detailed below:

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You can request your data in a portable format.

Right to Object

You may object to certain processing activities, including marketing communications.

To exercise any of these rights, email us at support@399b.ws or reach out via live chat. We typically respond within 30 days.

7

Security Measures & Technology

399b uses industry-leading security technology to protect your data. Our security framework is described below:

  • SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption, equivalent to the standard used by the banking industry.
  • Firewall Protection: Advanced firewall systems protect our servers from unauthorized access and DDoS attacks.
  • Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security when logging into your account.
  • Regular Security Audits: Independent third-party experts regularly conduct security audits of our systems.
  • Data Backup: Your data is regularly stored in encrypted backups, ensuring it is never lost due to any technical issues.
  • Access Controls: Only authorized personnel can access limited data for specific purposes. All access is logged and monitored.
Stay vigilant: No matter how strong our security measures are, your cooperation matters too. Use a strong password, never share your account details with anyone, and avoid clicking on suspicious links.

If a security breach or suspicious activity is detected, we will notify affected users as quickly as possible and take the necessary steps to address it.

8

Minor Protection

399b is an 18+ platform. We take the protection of minors extremely seriously. This section of our Privacy Policy makes it clear that no one under the age of 18 may create an account or use any services on 399b.

  • An age verification process is in place at the time of registration.
  • Where age is in doubt, verification is carried out via national ID card or passport.
  • If we become aware that a minor's information has been collected or processed, the account will be immediately closed and the data deleted.
  • Parents can report suspicious accounts by contacting support@399b.ws.
For Parents: If your child shows interest in online gaming or betting sites, use parental control software and have an open, awareness-focused conversation with them.
9

Third-Party Links & Services

The 399b website may occasionally reference third-party services — such as payment gateways or technology partners. There are a few important things to keep in mind:

  • When you visit third-party services, their own privacy policies will apply.
  • 399b is not responsible for the collection or use of data by third parties.
  • Only the information necessary to process transactions is shared with payment partners.
  • All technology partners are bound by strict confidentiality agreements.

We recommend reading the privacy policy of any third-party service before using it.

10

Policy Updates & Contact

399b may update this privacy policy as needed. Any changes will be announced on the website, and for significant updates, registered users will also be notified by email. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch:

  • Email: support@399b.ws
  • Live Chat: Active 24/7, accessible from any page on the site
  • Response Time: Usually within 24 hours
Want to know more? For answers to common questions, visit our FAQ Page See. For Terms & Conditions Click here

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Enjoy the best betting experience on 399b with your data kept safe. Register today.

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